Posted by canadagirl on August 3, 2006, at 16:18:40
In reply to Been away sick....need some advice, posted by fairywings on August 3, 2006, at 14:37:37
Hi Fairywings (nice name), writing to you for the first time here; yes you have every right to be upset. He prejudged the situation. An apology that he didn't get your messages would have been nice. That is pretty unprofessional. You are the client, you should expect professional "service" from the receptionist, or anyone else in his office.
If I were writing, I would take the stance that in a professional office, you would have expected he get the messages. And if he didn't, he needs to take it up with his office staff and/or revisit his office procedures so that this doesn't happen again. Try to put it right back onto him. His staff dropped the ball. It's not your fault! You tried to notify him. Despite the hurt you feel, I'd go at it from this angle because, it sounds professional. (But I'm pretty litigious anyway LOL so you might be a lot "kinder" than I'd be. ) Maybe discuss the hurt in person when you see him.
poster:canadagirl
thread:673281
URL: http://www.dr-bob.org/babble/psycho/20060721/msgs/673309.html