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Re: This is Classic! I emailed the phone company

Posted by deirdrehbrt on March 30, 2006, at 14:43:14

In reply to This is Classic! I emailed the phone company, posted by wildcard11 on March 30, 2006, at 13:41:33

Here's something you can try if you live in a house or appartment.
Unplug your phone from the wall, and go outside. Find the network interface box, and open the "user" or "customer" section. In there, you should find a wire plugged into a connector that looks like the one that your telephone plugs into. Unplug that connector, and plug your phone into it. If you get dial tone on your phone, and you are able to place a call.... say... to the telephone company, that means that the problem is with the wiring in your house or appartment. If you still don't get dial tone, then it means that the problem is with your phone or the telephone company.

It might be worth borrowing someone's spare phone and trying it at your house to determine if the phone is the problem too.

If the problem is with your phone or the house wiring, it can cost a bit of money to have the phone company fix it. Most companies are no longer responsible for the wiring inside the house.

--Dee


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