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Dr. Bob is Robert Hsiung, MD,
bob@dr-bob.orgShown: posts 1 to 9 of 9. This is the beginning of the thread.
Posted by JoniS on August 14, 2007, at 21:36:04
cant get chat to work right where do I go for help?
Posted by LlurpsieNoodle on August 15, 2007, at 19:05:51
In reply to How can I get tech support?, posted by JoniS on August 14, 2007, at 21:36:04
Hi Joni,
what kind of error message are you getting?have you registered for chat?
I think tech support is kind of potluck-style around here. We all bring some kind of bean dish and hope that the eclairs show up soon. Hope your next responder is an eclair...
-Ll
Posted by JoniS on August 16, 2007, at 11:32:11
In reply to Re: How can I get tech support? » JoniS, posted by LlurpsieNoodle on August 15, 2007, at 19:05:51
Llurpsie,
thanks for your reply. Darn we just have to make our way?
I did register. But when I went in the room I got a blank screen except for users in the room on the right, and a box to enter dialogue in. So But I could see that people were probably talking because I say activity going across the bottom of the screen (like when an internet page is refreshing)but no new chat conversation came on the screen. Then I tried rebooting and then I got only one page of chat and some //## characters mixed in with the chat dialogue.
Any ideas?
Thanks
Joni
Posted by Deputy 10derheart on August 16, 2007, at 12:05:51
In reply to Re: How can I get tech support?, posted by JoniS on August 16, 2007, at 11:32:11
This sounds like a problem only Dr. Bob can fix.
I think you've already tried the things I would have suggested, and the deputies don't have access to or the tech knowledge about the chat feature of Babble.
Dr. Bob will get to your request eventually, but I can't say how long it may take. I know it's frustrating.
Posted by LlurpsieNoodle on August 16, 2007, at 16:27:41
In reply to Dr. Bob - please help Joni » JoniS, posted by Deputy 10derheart on August 16, 2007, at 12:05:51
Hi joni,
it may be that you joined room 1, and that you needed to switch to room two. that's usually where chat happens.the other thing I can think of is that your browser text was set to the wrong size. Do you know how to change the size of your text? On my mac I hold down the apple key and then [shift] the + key. plus for zoom in, minus for zoom out.
occasionally myopic llurpsienoodle will chat with giant font and sometimes the posting window (small on the bottom left of the screen) gets cut off.
*****
sometimes chat is finicky, and you may have to shut down your browser and try to log in again, or hit <back> then <forward> and stuff like that. You've probably already tried it.
hope this helps?
-Ll
Posted by JoniS on August 16, 2007, at 19:50:15
In reply to try room two, posted by LlurpsieNoodle on August 16, 2007, at 16:27:41
Posted by Dr. Bob on August 17, 2007, at 1:12:07
In reply to Re: How can I get tech support?, posted by JoniS on August 16, 2007, at 11:32:11
> when I went in the room I got a blank screen except for users in the room on the right, and a box to enter dialogue in. So But I could see that people were probably talking because I say activity going across the bottom of the screen (like when an internet page is refreshing)but no new chat conversation came on the screen. Then I tried rebooting and then I got only one page of chat and some //## characters mixed in with the chat dialogue.
Sorry it didn't work for you. Did you enter any dialogue yourself? If so, did the left side change at all?
Bob
Posted by JoniS on August 17, 2007, at 17:45:39
In reply to Re: tech support, posted by Dr. Bob on August 17, 2007, at 1:12:07
When I first go in I see the names on the right and sometimes on the left I see chat dialogue, but it never refreshes. I see where I entered the room, sometimes I see people say hi, but the dialogue never moves up. I see what looks like activity going across the bottom of the screen like a web page refreshing, but I never see the chat dialogue displayed.
Surely some techy knows whats going on somewhere
Posted by Dr. Bob on September 25, 2007, at 23:06:54
In reply to nothing works » Dr. Bob, posted by JoniS on August 17, 2007, at 17:45:39
> When I first go in I see the names on the right and sometimes on the left I see chat dialogue, but it never refreshes.
Sorry about taking so long to get back to this. Did you enter any dialogue yourself? And did the names ever change?
Bob
This is the end of the thread.
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