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Dr. Bob is Robert Hsiung, MD,
bob@dr-bob.orgShown: posts 1 to 4 of 4. This is the beginning of the thread.
Posted by Racer on July 6, 2005, at 17:56:45
The county has already called back about my complaint. I think it was mostly a "OK, we got your notes -- we'll get back to you to tell you that nothing's gonna happen..." Little feeling of brush off, but the woman I spoke with is looking into it. I told her that I had also reported these things to the licensing boards, and she said, "Good -- a lot of these things they'll be able to deal with better."
And, just in case I missed the point of this exercise, she told me that her first step is to contact The Agency In Search Of A Clue and see what they have to say for themselves. I told her that was fine, but I didn't think that would lead anywhere. She also worked to clarify what I wanted out of it, so we talked a bit about that. I want a review of the agency's practices and policies, to make sure that their clients get adequate care, and Are Heard when a problem arises.
And I want an apology.
In writing.
Apparently there's no problem at all in having that review happen. But an apology? In writing? Am I sure it has to be written?
'Scuse me, Ma'am, but I'm the injured party here? I'm the one who, nearly two years after starting treatment there, is ALMOST back to where I was when I started treatment with them -- doing almost as well as I was three weeks after a serious suicide attempt and involuntary hospitalization? There is something very, very wrong with this picture, and I don't think that a written apology is too much to ask.
Guess it's just my Serious Mental Illness that's causing so much distortion that I can't see how unreasonable those requests are, huh? (<<< yes, that's my idea of a joke. I'm frustrated, but I'm laughing about it.)
So, that's chapter two. I can hardly wait to see what happens next. {snort}
Posted by shar on July 6, 2005, at 22:18:21
In reply to Chapter Two -- in which the telephone bell rings.., posted by Racer on July 6, 2005, at 17:56:45
Well, yeah, it's the 'in writing' part that gets folks!!
Having worked for the Great State of Texas for 20 years (before I was laid off), I can relate to that ('though not necessarily Agree!).
However, you have begun the good fight. I encourage you to NOT give it up!!
xoxo
Shar
Posted by Racer on July 7, 2005, at 0:02:39
In reply to Re: Chapter Two -- in which the telephone bell rin » Racer, posted by shar on July 6, 2005, at 22:18:21
Thanks, Shar.
I think part of the problem is liability: if they say "We're sorry..." they're afraid that I'll sue them, with proof that they acknowledge they were at fault.
But you know what? I don't care. I think an apology is the very least they can do, and doing it in writing is a requirement, on my part.
Thanks for your support. I'll keep you all updated, in case folks just read without answering.
Posted by shar on July 9, 2005, at 1:02:22
In reply to Re: Chapter Two -- in which the telephone bell rin » shar, posted by Racer on July 7, 2005, at 0:02:39
Oh, YES. At least in the Great State of Texas NOW with Ann Richards gone, and SHRUB is president!!! You don't put nuttin' in writin' anymore!!
I don't want this to turn political but.... under certain administrations things can change drastically. I wonder if the Terminator (and I love his movies) can relate to mental health issues.
Just my rambling thoughts.
xoxo
Shar
This is the end of the thread.
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